A Passcode is a five-digit number that allows you to securely access your personal account information, such as your account balance, when you call on 0800 990 077 from NZ or +64 9 953 0556 from overseas, without needing to talk to anyone.
For added security, you may also be asked to enter a Passcode for some online transactions.
If you don’t have a Passcode set up, please call us on 0800 990 077 from NZ or +64 9 953 0556 from overseas.
