How can I cancel my Long-Term purchase(s) on delayed delivery?

If you wish to cancel a Long-Term Finance purchase on delayed delivery, you must contact the merchant where the purchase was made directly and request the merchant cancels the transaction on your behalf. Please note – cancellation of the transaction

How can I close my account?

If you wish to close your Account, you must ensure that all outstanding Purchases on Delayed Delivery, automatic payment and any other periodic and/or recurring debits on your Account are cancelled. You can request your Account be cancelled at any

Why does Farmers Mastercard want to know my location when I use the Farmers Mastercard app?

Farmers Mastercard may request access to your location even when you are not using the app. We need this permission so we can check whether the app is being used from an unexpected overseas location to protect your account from

How do I get in contact with you?

To get in contact with us please call us on 0800 990 077 from NZ or +64 9 953 0556 from overseas.

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